Your privacy is important to us. We want you to feel comfortable using Sophia Solutions.Net services. Because we gather certain types of information about the users of Sophia Solutions.Net's network, we feel you should fully understand what information we gather and how we use that information. Sophia Solutions.Net employees are required to familiarize themselves with this privacy policy as a condition of their employment, and any employee violating the policy is subject to disciplinary action.

What Information Does Sophia Solutions.Net Gather?
When you register for a Sophia Solutions.Net account, Sophia Solutions.Net obtains contact information, such as your name, address, and phone number, as well as payment information, such as your credit card number. When you use Sophia Solutions.Net's service, our systems record information about your session, such as the dates and times of use, and the specific Internet address assigned to you. Sophia Solutions.Net also tracks requests you make for information on Sophia Solutions.Net's products and services, and responses you provide to Sophia Solutions.Net surveys. Finally, Sophia Solutions.Net keeps records of your payment history and communications you have with Sophia Solutions.Net's support team.

What Does Sophia Solutions.Net Do With This Information?
Sophia Solutions.Net uses the information it gathers in order to provide you with the best online experience possible. As you might expect, contact information is used to contact you concerning your account and our company. Payment information is used to validate your identity and to bill you for the services and products you order. Information on your online sessions is used to allocate system resources and to ensure compliance with Sophia Solutions.Net's Terms of Service Agreement. Information on your communications with Sophia Solutions.Net's support team is used to address the issues raised by your communications. Sophia Solutions.Net regularly sends out mailings regarding the operation of its service. We DO NOT send out mailings containing sales or marketing material related to other goods and services. We keep our mailing to strictly informational purposes on the services to which you currently subscribe.

Does Sophia Solutions.Net Share Subscriber Information With Third Parties?
Sophia Solutions.Net WILL NOT share or disclose information regarding its subscribers except (i) when we receive legal process such as a court order; (ii) when reasonably necessary to protect the company's rights or property; or (iii) in emergencies where someone's safety is at risk.

You should be aware, however, that any information that you disclose in a public space such as a chat room, bulletin board, or personal Web site, is freely available to anyone else visiting that space. Sophia Solutions.Net cannot safeguard any personally identifiable information you disclose in these locations, nor can it ensure that information you voluntarily supply to third parties remains private. Please review the privacy policies of third party sites you frequent to ensure that your privacy preferences are respected.

Please note, when purchasing a domain name, certain user information, including name, address, phone, and email address are required to be disclosed to the registrar that is managing your domain. Although we work closely only with registrars that have strict privacy policies, your contact information falls under their privacy policy in this instance.

What Happens to the Information if I Leave Sophia Solutions.Net?
If you ever leave Sophia Solutions.Net, Sophia Solutions.Net will normally delete your personally identifiable account information six months after the account is cancelled, unless we are under a legal obligation to retain it. We preserve account information for this short period of time in the event you wish to reactivate your account and retain your previous e-mail address. However, in the event of any accounting irregularities, Sophia Solutions.Net reserves the right to retain your contact and billing information as necessary to resolve the matter.

Changes to This Policy and Questions About Privacy
Sophia Solutions.Net reserves the right to make changes to this policy. Those changes will become effective 30 days after notice of them is posted here. If you have any questions about this privacy policy, please send them via e-mail to legal @ Sophia Solutions.Net.

Last updated May 24, 2005